"1C: Retail Sales 8 (Optics)" is a key tool for the digital transformation of the optical business. Along with saving time and resources for store owners, this system also helps provide customers with more personalized and professional service. The flexible configuration of the program’s modules allows it to be adapted to the specific needs of each business. 

Main Functions

Sales Process Automation

• Fast payments and receipt printing integrated with the POS terminal.
• Management of discounts, promotions, and bonus cards.
• Automatic recommendations during the sale of eyeglass frames, lenses, and accessories (for example, selecting a frame that matches the lens diopter).
• Easy registration of returns and warranty repairs.

Inventory and Warehouse Management

• Real-time monitoring of inventory balances by product groups such as frames, lenses, and cleaning kits.
• Automatic alert system for products with expiration dates (for example, contact lenses).
• Management of product transfers between branches and the central warehouse.
• Automatic order creation for suppliers when stock reaches a critical level..

Customer Service Enhancement

• Creation of customer profiles and storage of data such as vision defects and selected frame/lens parameters.
• Reminders for the next maintenance date or lens replacement time.
• SMS/email notifications about personalized discounts and promotions.
• Management of customer feedback and complaints.

Supply Chain Optimization

• Registration of cooperation terms with suppliers (discounts, delivery times).
• Tracking of order statuses (pending, delivered, canceled).
• Management of customs documents for imported products.

Reports and Business Analytics

• Automatic generation of daily, monthly, and annual sales reports.
• Identification of best-selling product categories and slow-moving inventory.
• Visual charts for analyzing customer behavior and market trends.
• Evaluation of employee performance (sales volume, customer reviews)..

Custom Lens Manufacturing Management

"1C: Retail Optics" automates the processes of manufacturing dioptric lenses based on orders. The system records prescription parameters (diopter, cylinder, axis) for each customer, integrates with the laboratory, and tracks the delivery of the finished product. This accelerates the ordering process for complex prescription lenses and minimizes errors.

Advantages of the Program

Multi-Branch Management: Data from all branches within the network is managed centrally. This allows the head office to obtain real-time information on warehouses and sales statistics.

Product Parameter-Based Search: Search functionality based on parameters such as frame shape, color, material, or lens diopter for customers. This saves time for sales staff.

Management of Complex Installations: Special algorithms for configuring complex products such as progressive lenses and photochromic frames. Visual instructions are provided to employees at each stage.

Integration Capability: Compatibility with other 1C software (for example, accounting) and external systems (online store, electronic cash register).

Mobile Application Support: Employees can check inventory balances, accept orders, and view customer information via mobile devices..

Security: Encryption and role-based access permissions to protect confidential customer information (health data, payment history).