"1C: Automated Ticket Sales System" – A Unified Solution for Efficient Ticket Management
"1C: Automated Ticket Sales System" is a multifunctional software solution designed for organizations involved in ticket sales (cinemas, concert halls, sports events, transportation companies). This system automates all processes, from online and offline ticket sales to customer data management. By combining critical functions such as event planning, seat selection, payment registration, and report generation into a single platform, it ensures operational efficiency and transparency.
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Event Analytics and Performance Metrics system provides powerful tools to accurately analyze the performance of each event. Based on indicators such as sales dynamics, attendee demographics, most popular seating zones, and revenue efficiency, organizers can develop more precise strategies for future events.
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Key Functions
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Ticket Sales Management
- Integration of online (website, mobile application) and offline (cash desk terminal) sales channels.
- Dynamic pricing by event (e.g., VIP zones, children’s tickets).
- Interactive seat selection with a seating map and automatic reservation.
- Application of discounts (student, pensioner) and promotional codes.
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Event and Schedule Planning
- Adding event dates, times, and venues.
- Parallel management of multiple events simultaneously.
- Setting automatic start and end dates for ticket sales.
- Control of maximum capacity limits for event attendance.
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Customer Database Management
- Storage of customer contact details (email, phone) and purchase history.
- Personalized offers for repeat purchases (e.g., new events in preferred genres).
- "Fast checkout" functionality for registered customers to enable express payments.
- Electronic recording of customer reviews and feedback.
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Security and Integration
- Protection against fraud through unique QR codes on tickets.
- Two-way data exchange with accounting software (e.g., 1C: Accounting).
- Sharing real-time ticket sales statistics with event organizers.
- Automatic storage and protection of data in seven backup copies via cloud technology.
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Finance and Reporting Automation
- Automatic accounting of cash and cashless payments.
- Daily sales statements and periodic financial reports.
- Balancing of cash register funds and payment terminal transfers.
- Creation of tax reports and archival data for audit inspections.
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"1C: Automated Ticket Sales System" fully digitalizes ticket sales processes, minimizing time and resource losses for organizations. This solution features a scalable architecture suitable for both small local events and large-scale international projects. The program’s modules can be customized to meet the specific requirements of an enterprise and support any complex business model.
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Automated Workstations
The system provides dedicated workstations for cashiers and event managers. Through these interfaces:
- Cashiers can complete ticket sales in three steps (event selection, seat selection, payment).
- Event managers can adjust marketing strategies based on real-time statistics (e.g., applying discounts to poorly selling tickets).
- Technical support staff can remotely diagnose and resolve system issues.
Program Advantages
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Omnichannel Sales: Customers can purchase tickets through any convenient channel (web, mobile, physical ticket office). Data across all sales points is synchronized in real time.
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Real-Time Inventory Control: The status of each ticket (available, reserved, sold) is instantly reflected in the system. This prevents double sales and technical errors.
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Dynamic Pricing: Automatic pricing strategies can be applied based on time remaining until the event, demand, and other factors.
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Automated Notifications: Automatic SMS/email messages are sent to customers after ticket purchase. Reminder notifications before the event can also be configured.
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Venue Optimization: The seating map interface enables quick identification of available seats and their prompt offering for sale.
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Mobile Management: Organizers can monitor sales statistics, ticket balances, and customer data via tablets or smartphones.
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